Hair Fiber Frequently Asked Questions | KeraFiber
KeraFiber
Call: +44 203 129 2566
Most Frequently Asked Questions
Q. What are KeraFiber hair building fibers made of?

A. KeraFiber fibers are made up of all natural organic keratin protein, the same protein that hair is made of. The fibers are charged with static electricity so they intertwine with your own hair and bond securely. There are no harmful chemicals or additives.

Q. How do KeraFiber fibers conceal thinning hair?

A. KeraFiber fibers adhere to your existing hair with static electricity and make every single hair look thicker and fuller. It adds volume instantly.

Q. Can KeraFiber hair fibers harm me?

A. No. KeraFiber is made of organic protein fibers. KeraFiber is for external use only. If irritation appears discontinue use. Avoid contact with eyes. Avoid Inhalation.

Q. Can I mix different colors of KeraFiber?

A. Colors should be mixed if you have various shades of hair coloration. In fact, it is often encouraged in order to find the perfect color match for your hair, especially when working with blonde or grey hair. The product can either be mixed directly on the head (apply one of the colors, usually the darker shade first, and then the other color over it) or you can mix two colors in an empty bottle to customize a color before application.

Q. Can I use KeraFiber by myself?

A. Yes, you can put KeraFiber on the scalp yourself by standing in front of a mirror.

Q. Does KeraFiber hair fibers stain?

A. Absolutely not. KeraFiber fibers will never stain clothes, bed linen or your scalp. If the fibers accidentally drop onto a surface, simply dust them off.

Q. How long will a bottle of fibers last?

A. A 12g bottle of KeraFiber hair fibers will last about 30 days if you are using it every day. A 28g bottle will last about 60 days if you are using it every day.

Q. Can I use KeraFiber with other styling products?

A. KeraFiber can be used with any other styling products. It is important to remember to put styling products (other than hairspray) in the hair prior to applying KeraFiber. Applying gels, mousses, pastes, serums, etc�after applying KeraFiber could risk shifting the fibers and exposing the areas that want to be covered. Make sure to let the styling products dry before applying KeraFiber.

Q. Can I go swimming with KeraFiber?

A. It is recommended to not go swimming with KeraFiber Fibers in your hair.

Q. Does this work on ethnic hair?

A. KeraFiber works great with ethnic hair. The texture of the fibers matches very well to most ethnic hair.

Q. If I am bald can I use KeraFiber?

A. KeraFiber is ineffective on individuals with no hair. KeraFiber works by adhering to existing hair on the head and is most effective when used in conjunction with thin or thinning hair. So, without some existing hair, the Fibers will not stay in and the product cannot achieve the desired results.

Q. Does KeraFiber work for both men and Women?

A. Yes, KeraFiber works well for both men and women.

Q. Can I apply KeraFiber to wet hair?

A. KeraFiber must be applied to dry hair. If KeraFiber is applied to wet hair the Fibers will not adhere to the existing hair and will clump together. So, for best results, make sure your hair is dry before using our product.

Q. Can others tell I'm using KeraFiber?

A. KeraFiber is completely undetectable and instantly eliminates bald spots and the appearance of thinning hair. Even from up close, people will not be able to tell the difference. However, there are scales of baldness. KeraFiber will only work if there are still existing hair follicles to adhere to.

Q. What colors are available?

A. KeraFiber hair fibers are available in nine base colors: black, auburn, grey, white, medium brown, brown, brown, medium blonde and blonde.

Q. How do I apply KeraFiber hair fibers?

A. Applying Kerafiber is simple and quick. Check out the How it Works page for a step-by-step explanation. You can also go to our Tips & Videos page for more detailed explanations.

Q. How do I remove KeraFiber from my hair?

A. KeraFiber hair fibers comes out with your normal shampoo wash

Q. How do I use KeraFiber and Minoxidal at the same time?

A. Minoxidal can be used with KeraFiber at the same time. Apply Minoxidal (or any topical product) first, wait to dry, and then apply KeraFiber.

Q. Can I use KeraFiber if I am taking Propecia?

A. Yes. KeraFiber does not interfere with your prescription Propecia in any way.

Q. Can I order for a friend?

A. Absolutely, you can order for a friend and we can ship directly to them. (Please note: If your friends shipping address is in a different state, a telephone anti-fraud verification may be required).

Q. How much is shipping?

A. Shipping cost depends on the product you order, and quantity.

Q. How long does it take to receive my order?

A. Receiving the order takes between 2 to 5 business days depending on where you are located in the country.

Q. Do you ship outside of the United Kingdom?

A. Currently we only ship to UK addresses.

Q. Do you ship to addresses with a PO Box?

A. Yes we do. Manual phone verification is required and you may be required to fax a copy of your id, to help prevent fraud.

Q. How can I contact Customer Service for further questions?

A. Contact us at support@kerafiber.com with any questions and we will be happy to resolve your concerns within 1 business day.

Q. If I am not happy with KeraFiber, Can I get my money back?

A. We offer a 30 day no questions asked money back Guarantee. Simply contact us to receive your RMA (Return Merchandise Authorisation) and instructions for sending the product back.

 

How to Use For Men

Instructional video for Men

 

How to Use For Women

Instructional video for Women

 

Top Salons Use KeraFiber

Watch KeraFiber in Action

 
KeraFiber in Press